Shipping policy
Last updated: June 2026
ORDER PROCESSING
All Palakshi tapestries are made-to-order and fulfilled by our production partner, Qikink, from their facility in India. Orders are processed and dispatched within 3-7 business days of order confirmation, depending on production volume. Tracking details are shared via email/SMS once the order is handed over to the courier.
DOMESTIC SHIPPING (INDIA)
- Standard Delivery: 5-9 business days after dispatch
- Shipping Charges: Free shipping on orders above ₹999 | Flat ₹100 for orders below
- Payment: Prepaid orders only
- We ship to all serviceable PIN codes across India via our courier partners. Some remote or restricted PIN codes may not be serviceable.
ADDRESS ACCURACY
Please ensure your shipping address and PIN code are accurate at checkout, as we are unable to redirect or modify orders once dispatched.
INTERNATIONAL SHIPPING
Currently not offered. Palakshi ships within India only at this time. International shipping will be introduced once fulfillment and payment processes are confirmed, check back here for updates.
TRACKING
Once your order is dispatched, you will receive a tracking link via Email/SMS. You can also track your order from your account.
DELAYS
We are not responsible for delays caused by courier partners, natural events, or customs clearance. If your order is significantly delayed, please contact us at hello@palakshi.in
UNDELIVERED / RETURNED-TO-ORIGIN ORDERS
If an order is returned to us due to an incorrect address or failed delivery attempts, we will reship it once it's back with us; re-shipping charges will apply. If you no longer wish to receive the order, please refer to our Return & Refund Policy for refund options.
For shipping queries, contact us at hello@palakshi.in